Frequently Asked Questions
Getting Started
What is TempFile.org?
TempFile.org is a free, privacy-first temporary file hosting service that allows you to upload files and share them with others through direct download links. All files are automatically deleted after your chosen time period (1-48 hours), ensuring your privacy and data security.
Do I need to create an account?
No account registration is required. You can start uploading and sharing files immediately without any sign-up process. This helps protect your privacy and makes the service accessible to everyone.
How do I upload files?
You can upload files in two ways:
- Local Upload: Drag and drop files or click to browse your device
- URL Download: Provide a URL and we'll download and host the file for you
Is there a Telegram bot for uploads?
Yes! You can use our official Telegram bot @tempfile_bot to upload and share files directly from Telegram.
It’s fast, private, and works just like the website.
Upload Limits & Restrictions
What are the file size limits?
The maximum file size is 100MB per file. Large files are automatically uploaded using chunked transfer for better reliability and to handle network interruptions gracefully.
How many files can I upload?
You can upload up to 10 files per hour. This limit helps us maintain service quality for all users and prevent abuse of the system.
What file types are supported?
We support all legitimate file types including documents, images, videos, archives, and more. However, we strictly prohibit adult content, malware, copyrighted material, and any content that violates our terms of service.
How long are files kept?
Files are automatically deleted after the time period you select (1, 6, 24, or 48 hours). This ensures your privacy and helps us manage storage efficiently. Once expired, files cannot be recovered.
File Sharing & Downloads
How do I share files with others?
After uploading, you'll receive a direct download URL. Simply copy and share this link with anyone you want to give access to your file. The link works on all devices and browsers.
Are download links secure?
Download URLs are randomly generated and cannot be easily guessed. However, anyone with the link can access your file, so only share with trusted recipients. For extra security, consider encrypting sensitive files before upload.
Can I password protect files?
Currently, we don't offer built-in password protection. For sensitive files, we recommend encrypting them before upload.
Encryption Tools: Use free tools like 7-Zip (Windows), Keka (Mac), or GPG (cross-platform) to encrypt your files before uploading.
What happens if someone downloads my file?
Files remain available for download until they expire. There's no limit on the number of downloads during the retention period.
What happens after my file expires?
Once a file expires, it is permanently deleted from our servers. Links to the file will no longer work, and the content cannot be recovered. This is part of our privacy-first approach.
Technical Issues
My upload failed. What should I do?
Try these troubleshooting steps:
- Check your internet connection stability
- Ensure the file is under 100MB
- Try refreshing the page and uploading again
- Clear your browser cache and cookies
- Try a different browser (Chrome, Firefox, Safari)
- Disable browser extensions temporarily
The download link doesn't work
This usually means the file has expired and been automatically deleted. Check the expiry time shown when the file was uploaded. If the file should still be active, try the link in a different browser or device.
Can I extend the expiry time?
No, expiry times cannot be modified after upload for security and privacy reasons. You'll need to re-upload the file with a longer retention period if needed.
Privacy & Security
Is my data secure?
We use HTTPS encryption for all transfers and store files securely with industry-standard practices. Files are automatically deleted after expiry, and we never use your content for advertising or analytics.
Do you scan or view uploaded files?
We don't routinely scan or view file contents. However, we may investigate files reported for abuse or that violate our terms of service. We use automated systems to detect prohibited content types.
Can I delete files before they expire?
Yes, if you're still in the same browser session, you can delete uploaded files from the "Your Uploads" section. This uses local browser storage, so it's only available from the device/browser used during upload.
How do you protect against malware?
We use automated scanning systems to detect and prevent malicious content. However, we recommend always scanning downloaded files with your own antivirus software as an additional precaution.
Still need help?
Can't find what you're looking for? Our support team is here to help with any questions.
Contact Support
Email: [email protected]
Response Time: 24-48 hours
For urgent matters: Include "URGENT" in the subject line
Abuse Reports: [email protected]
Please include as much detail as possible about your issue, including any error messages you received.